30-Day 1-for-1 Return & Replacement Policy
Transparent policies that fully protect Chillami customers' rights
Chillami is fully confident in the component quality and finish of every product that leaves the factory. That's why we offer an outstanding return policy:
30-day 1-for-1 replacement conditions:
- The product has any manufacturing defect within 30 days of activation or delivery.
- A Chillami technician will come to your home, inspect it and replace it on the spot with a brand-new sealed unit at no extra cost.
- 100% refund if the product does not match the specifications published on the website.