Launch Offer:Free home delivery & installation · 30-day 1-to-1 replacement · Up to 10-year motor warranty
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CHILLAMi

Standard Delivery & Installation Policy

Transparent policies that fully protect Chillami customers' rights

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To give customers the most convenient experience, Chillami offers completely free delivery and standard installation for all large appliance orders (air conditioners, range hoods, water heaters) in Hanoi, Ho Chi Minh City, Da Nang, Hai Phong and Can Tho.

Guaranteed delivery times:

  • Inner city (Hanoi & HCMC): Delivery & installation within 2 – 4 hours of order confirmation.
  • Suburbs & neighboring provinces: Delivery within 24 hours.
  • Nationwide: Delivery in 2 – 4 business days via express shipping partners.

Chillami technicians come fully equipped with specialized tools, aluminum ladders and precise gas pressure gauges, and show customers how to use the appliance and activate the E-Warranty right at home.